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• Processing Time: Your order will be packaged and shipped within 2-5 days of ordering

• Shipping Time: Shipments within the UK take 7 - 12 days. Typically it takes up to 10 - 17 business days to arrive at an international address. This time is from the date that it is shipped out, not the day the order is placed. However, the delivery may take a little longer than usual due to holidays.

• Return & Exchange: If for some reasons you are not happy with your purchase, we will happily work with you to correct the problems.

• Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.

• If you have any other queries, please feel free to email us: support@figureempire.com

Unhappy with your product? We'll take it back!

We truly believe all our products are of high quality and have confidence that you are 100% SATISFIED with everything you buy from us. Customer satisfaction is our top priority.

However, if you don't have a positive experience for any reason, just let us know and we'll make things right by offering you a replacement or refund within 30 days of delivery. We want you to realize that buying from us is 100% RISK-FREE with our 30 DAY MONEY-BACK GUARANTEE.

Ordering from us is 100% SAFE AND SECURE. All transactions on our website are SSL encrypted and your personal details are never shared, sold or rented to anyone either.

If you need any assistance, please feel free to contact us here or send email to: support@figureempire.com. We'll be glad to help you out.